Return & Refund Policy
Return Policy:
"I will accept returns only if there is a proper video proof while opening the product package. The video must clearly show the product being opened. If any issue is found after opening, it will be considered only when a valid unboxing video is provided. Without video proof, no return or claim will be accepted."
1. Return Eligibility
We offer a 2-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in original condition
- The product must be in original packaging with tags intact
- The return request must be raised within 2 days of delivery
We reserve the right to reject returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Products without original packaging
- Items damaged by customer misuse
- Any item marked as non-returnable at the time of purchase
3. Return Process
To initiate a return, contact us within 2 days of delivery:
Email: Svinit791@gmail.com Phone: 9528624154
Provide the following details:
- Order ID
- Product name
- Reason for return
- Photo or video proof (if damaged/defective)
Once approved, we will arrange pickup or guide you for return shipping.
4. Refund Policy
Refunds will be processed after inspection of the returned product.
- Refund will be initiated within 2 days after approval
- Amount will be credited to the original payment method
- In case of COD, refund may be processed via bank transfer or UPI
5. Replacement Policy
If you receive a defective or wrong product, you may request a replacement instead of a refund.
- Replacement is subject to product availability
- If unavailable, a full refund will be issued
6. Cancellation Policy
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not allowed
7. Shipping Charges
- Return shipping may be free for defective/wrong items
- For other returns, shipping charges may be deducted from refund
8. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
- Then contact us for support
9. Contact Us
Name: Vinit Kumar Email: Svinit791@gmail.com Phone: 9528624154 Address: Ugra Kheri, Ujha Road, Nalwa Colony, Haryana, India - 132104
By shopping on BalajiHubs.com, you agree to this Return & Refund Policy.