Refund policy
Return & Refund Policy
his Return & Refund Policy outlines the terms under which returns, replacements, and refunds are handled at BalajiHubs.com. By placing an order on our website, you agree to the terms stated below.
1. Return Eligibility
We offer a 2-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in original condition
- The product must be in original packaging with tags intact
- The return request must be raised within 2 days of delivery
We reserve the right to reject returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Products without original packaging
- Items damaged by customer misuse
- Any item marked as non-returnable at the time of purchase
3. Return Process
To initiate a return, contact us within 2 days of delivery:
Email: Svinit791@gmail.com Phone: 9528624154
Provide the following details:
- Order ID
- Product name
- Reason for return
- Photo or video proof (if damaged/defective)
Once approved, we will arrange pickup or guide you for return shipping.
4. Refund Policy
Refunds will be processed after inspection of the returned product.
- Refund will be initiated within 2 days after approval
- Amount will be credited to the original payment method
- In case of COD, refund may be processed via bank transfer or UPI
5. Replacement Policy
If you receive a defective or wrong product, you may request a replacement instead of a refund.
- Replacement is subject to product availability
- If unavailable, a full refund will be issued
6. Cancellation Policy
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not allowed
7. Shipping Charges
- Return shipping may be free for defective/wrong items
- For other returns, shipping charges may be deducted from refund
8. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
- Then contact us for support
9. Contact Us
Name: Vinit Kumar Email: Svinit791@gmail.com Phone: 9528624154 Address: Ugra Kheri, Ujha Road, Nalwa Colony, Haryana, India - 132104